4 Critical Ways Cyber Security Services Can Help during This Pandemic


The COVID-19 pandemic, which began in December 2019, is showing no signs of slowing down. It has forced almost all the countries across the globe to keep everything under lockdown except for the emergency and essential services. As a result, the number of people working from home has increased rapidly in the last few months.

In addition to securing work-from-home arrangements for their employees at a steep scale, businesses are also forced to deal with the looming threat of cyber-attacks. Maintaining the integrity and security of sensitive information and applications in this already vulnerable and uncertain work environment is getting tougher by the day.

Cybercriminals are already exploiting the situation. While the World Health Organization (WHO) saw fivefold increase in cyberattacks targeting its staff and the public at large, Microsoft witnessed COVID-19 themed attacks peaking in early March. After this peak period, these attacks have settled into a “new normal,” which is higher than the attacks in early February.

In other words, you need excellent IT security measures to keep cybercriminals from stealing your valuable data. Here’s how cyber security services can help you.

1. Securing Remote Work Systems and Devices

While the quick adoption of work-from-home arrangement for majority of the workforce is a necessity, it has put tremendous pressure on the in-house IT teams of most businesses. In this new work environment,every tool used by remotely working employees needs to be secured to avoid any potential cyber security issues.

For example, you need to shorten patch cycles for Virtual Private Networks(VPNs) and cloud interfaces. Set up controls for on-site systems that your employees need to access from home.You also need to scale up your multifactor authentication system to provide secure network access to work-from-home employees.

Unfortunately, not many businesses, especially Small and Medium Enterprises (SMEs), have the technical and financial resources to set up comprehensive cyber security solutions for all their remote employees.

That’s why working with an experienced cybersecurity service provider is necessary during these trying times. A professional team can help you set up your systems for remote work with enhanced security in no time. In fact, they can help you evaluate your security needs and suggest upgrades accordingly.

2. Educating Your Employees

Despite using the latest technology, your employees will need to learn about the increasingcybersecurity risks associated with working from home. A lot of things could go wrong when your employees start working from home.

For example, in office, your employees may refrain from opening suspicious websites due to strict monitoring. However, when working from home, they might feel the urge to check out such sites.The mental stress due to the current situation can also make them more susceptible to phishing attacks, which are often a precursor to the a more serious cyberattack.

As mentioned in the beginning, phishing email attacks are already on the rise, targeting vulnerable people. All it takes is one of your employees to open a malicious link, and it could bring down your entire network. To avoid this from happening, you need to set up a two-way communication channel with your employees.

You need to actively communicate with your employees about the best security practices. This communication is not a one-time deal. You also have to respond to their security-related queries immediately. A team of professionals will be your best bet to put together best practices and active cybersecurity measures quickly.

3. Getting the Latest Technology

As the cyber threat increases, you will need to invest in the most advanced and sophisticated cybersecurity technologies to keep your data safe. However, with many companies going out of business, orders canceled, and overall increased financial insecurity, not many business owners can afford to set aside funds for upgrading their cybersecurity.

Most cybersecurity service providers, however, often have the latest security tools. For example, advanced Endpoint Detection and Response (EDR) solutions based on Artificial Intelligence and Machine Learning can keep your office devices safe from malware, ransomware, and phishing attacks.

These self-evolving security solutions cananalyze your system continuously to detect any end-point data or user behavior irregularities in real time. Upon detecting irregularities, they immediately alert you about a potential cyberattack, nipping it in the bud. For example, if EDR detects a late-night login, it can alert your system administrator. If it is not the real user, you can quickly block that user’s access to the network.

As IT service providers update their security solutions regularly, the chances of keeping your data safe are high. In other words, hiring a tech partner to keep your IT network safe means you can save considerable money on both infrastructure and potential losses.

4. Taking Care of IoT and SaaS Security

In addition to securing the office and personal computing devices of your employees, you will also need to secure the IoT devices in everyone’s home. As most of the IoT devices share the same internet connection, they pose significant security threat to your business network. The last thing you want is an employee’s smart printer passing along malware to others.

The recent Zoom meeting bombings are an example of how cybercriminals can exploit security vulnerabilities in SaaS (Software as Service) and IoT devices. From schools and church meetings to personal and professional video conferencing calls, Zoombombings have become fairly common across North America since the COVID-19 pandemic began here.

The lack of security awareness is often the root cause of such attacks. Most cybersecurity services providers can help educate your employees about these risks and also safeguard IoT devices with the latest firewalls and real-time threat monitoring.

With the right cyber security services, you will be able to vet the IoT and SaaS devices and services before allowing their use. You can also deploy technologies that can actively detect newly added devices to a home network, alerting you to take the necessary security measures before allowing access.

Parting Words

With work-from-home likely to continue in the foreseeable future, businesses will need to streamline their cyber security measures accordingly. However, handling a complex network environment that involves multiple devices, users, and individual internet connections, calls for the help of IT security experts. Hopefully, understanding these four ways cyber security services can help your business will encourage you to the take the necessary steps. Stay home! Stay safe!